Keeping You Safe with Valley-Wide Virtual Clinic Visits

Keeping You Safe with Valley-Wide Virtual Clinic Visits

OrthoAspen is dedicated to offering our patients elite-grade, patient-centered orthopedic services during every season and situation—no matter what. This includes offering fully-integrative and convenient virtual telemedicine options.

As winter and spring skiing and snowboarding give way to summer hiking and mountain biking, so do the types of injuries encountered on the trails of the Roaring Fork Valley. If and when an ankle twist or fractured wrist occurs, OrthoAspen in collaboration with Aspen Valley Hospital (AVH), is at the ready for both emergency care and virtual medical services.

Our purpose is to be here for our residents and visitors, through thick and thin.

What Is Telemedicine, and How Does a Virtual Clinic Visit Work?

Virtual clinic visits allow the delivery of patient-centered care, meeting the needs of patients who can be treated via a HIPAA compliant, fully-integrated video connection. This includes telemedicine using a:

  • Smartphone
  • Tablet
  • Video-enabled laptop or desktop computer

At OrthoAspen, we conduct telehealth visits through the Healow software application. This technology platform not only allows you to experience virtual care, but it also enables your orthopedic physician to connect with other members of your care team as needed (such as a cardiologist or primary care physician).

Reasons for a virtual orthopedic visit may include:

  • Patients at risk for COVID-19, or with compromised immune systems, may prefer to have a “virtual house call” with their physician
  • A patient who is traveling or unable to physically get to the clinic
  • A patient with a post-surgical question or uncertainty
  • A patient in need of an incision examination
  • Parents who need to consult with an orthopedic doctor for their children

OrthoAspen Telemedicine Benefits

Many people have heard of telemedicine, but are unsure how it works from an orthopedic standpoint. OrthoAspen has been utilizing telemedicine technology and providing virtual clinic visits since the onset of COVID-19 in our community, embracing the benefits of this technology to meet the needs of our patients throughout the Roaring Fork Valley and beyond.

Here’s how it works:

A couple wearing bike helmets, backpacks and summer gear ride mountain bikes on a mountain trail.Your OrthoAspen doctor will begin by asking the same questions you would receive during a face-to-face appointment, depending on the type of orthopedic injury or condition:

  • When and how did the accident occur?
  • Did you hear a pop or snap?
  • Are you able to move the injured area?
  • Is there a history of injury to the same part of the body?
  • Are you able to walk or use the affected part of your body?
  • Are you able to pinpoint where you feel the pain?
  • Are you noticing any other symptoms (apart from the injury experienced)?

Next, your doctor will want to examine the area of injury. You may be asked to move in certain ways to allow a better visual vantage point. Don’t worry—we will help guide you step-by-step during the physical examination.

Determining a Diagnosis

A preliminary telemedicine assessment will help your OrthoAspen physician determine whether your injury can be treated from home, or if a visit to the clinic is necessary.

A sprain or twist, for example, may be treated at home using the RICE (rest, ice, compression, elevation) method.

When a Trip to Aspen Valley Hospital is Needed

In some cases, an injury or medical emergency may warrant a visit to Aspen Valley Hospital’s emergency department. If this happens, we are standing at the ready. AVH is exceeding COVID-19 guidelines and recommendations set by the Centers for Disease Control and Prevention (CDC) as well as the Colorado Department of Public Health and Environment (CDPHE) to maintain the hospital and our clinics as safe places for care.

The AVH emergency department remains accessible 24/7 to treat injuries and illnesses of all kinds. Patients will be pre-screened for COVID-19 symptoms before being admitted to the emergency department. This same screening process is in place at all OrthoAspen and Aspen Valley Hospital locations.

Sophisticated. Patient-Centered. Collaborative Care.

Aspen Valley Hospital is also providing continuity of patient-centered care through the collaboration of a patient’s care team. This includes the following:

  • Center for Medical Care Clinics
    The five clinics that make up AVH’s Center for Medical Care including OrthoAspen, Aspen Valley Primary Care, Cardiology, Otolaryngology (ENT) and Ophthalmology, are offering telemedicine visits. This is made possible through AVH’s Patient Portal and the Healow app, both built on the versatile eClinicalWorks platform, where a patient may request an appointment online. This also includes collaboration with any member of a patient’s care team, such as an AVH Network of Care specialist—cardiologist, PCP, or a doctor from their hometown if they are coming for elective OrthoAspen treatment.
  • After-Hours Medical Care Clinic in Basalt
    Telemedicine appointments are being offered through a HIPAA-secure Zoom platform.
  • Diabetes Education as well as Childbirth Education and Support for New Moms
    Virtual visits are being conducted through Zoom.
  • UC Health Clinics
    Endocrinology and rheumatology telehealth visits are available as well.

OrthoAspen, AVH and our community-wide partnerships continue to strive to keep the Roaring Fork Valley connected and strong.

To learn more about OrthoAspen virtual clinic visits, call us at 970-544-1289. Or, schedule your appointment now.


Visit OrthoAspen in two convenient locations
Aspen Clinic
Aspen Valley Hospital
0401 Castle Creek Rd., Suite 2100,

Aspen, CO 81611
+(970) 544-1289
+(970) 544-1400
Basalt Clinic
Midvalley Medical Center
1450 E. Valley Rd., Suite 201,

Basalt, CO 81621
+(970) 544-1289
+(970) 544-1400