Patient Portal

Log in to the Patient Portal to access your health information. Please register before trying to log in. If you have not been given access to the Patient Portal, please contact yourphysician’s office. Access will occur upon your first visit to OrthoAspen.

Now book your appointment at your convenience online with the healow™ app! Choose your location, physician and provide any additional details for your appointment. You do not need to have access to our Patient Portal to book an appointment.

Welcome to the Patient Portal

Our Patient Portal gives you secure, online access to your health information

The Aspen Valley Hospital/OrthoAspen Patient Portal gives you access to your dashboard, which allows you to view current medications, your latest lab results, your medical records and any other patient specific updates. This gives YOU the control of obtaining your medical history at any time. New messages from your physician come directly to the portal, too. Less time waiting for results means less time waiting to live your healthiest life.

Log in Now

Here’s what you can access with the Patient Portal

My Account


Medical Records



Clinic Details

Access your health record with the smartphone app

You get all of the same features as the desktop version of the Patient Portal with the accessibility of your smartphone. Check your upcoming appointments, see new messages from your physician, securely view your medical records and keep up-to-date with medication prescriptions. The healow app is free and available on both the Apple app store and the Google Play store.

Step One
Download the healow app on your smartphone.

Step Three
Enter the username and password that you created online.

Step Two
Use the following unique code to find our practice – BDHDBD.

Step Four
Set up your PIN to safely access your medical records.

Frequently Asked Questions

  • What clinics are available through the Patient Portal?

Right now, OrthoAspen, Cardiology, Ophthalmology and Otolaryngology (ENT) are available through the Patient Portal. The entire hospital will soon be able to be accessed here as well.

  • How do I get my username and password?

After your visit at one of our Patient Portal accessible clinics, your doctor will send you a username and password that will enable you to register for the Patient Portal. Once you register with your given login information, you can create your own unique username and password through your account.

  • Do I have to create different login for the healow app?

No, you can use the same login for both our Patient Portal and the healow app as they communicate with each other through our practice code provided above.

  • Is my information secure through these online platforms?

Absolutely. Your unique and customized username, password and PIN keeps your information secure so that only you and your doctor have access to your medical information.


Visit OrthoAspen in two convenient locations
Aspen Clinic
Aspen Valley Hospital
0401 Castle Creek Rd., Suite 2100,

Aspen, CO 81611
+(970) 544-1289
+(970) 544-1400
Basalt Clinic
Midvalley Medical Center
1450 E. Valley Rd., Suite 201,

Basalt, CO 81621
+(970) 544-1289
+(970) 544-1400